On the dealer info screen we only have one contact field, some Auctions due to multiple users and field staff need multiple contacts for arbitration, title, escalations etc.

Since we are unable to have multiple users this causes the notice of arbitration, escalated title issues to not get to the appropriate staff at the auctions. Since we don't have the capability to address this issue we are constantly doing a manual work around and updating various excel files in order to get the appropriate notifications/emails to the correct users.

This process is very cumbersome and time extensive, not to mention that our clients continually ask for us to send the information to the right people almost on a daily basis.